Any Questions?

What's included in the escorted electric bike tour fee?

An experienced Mountain Bike level 2 leader (British Cycling) and Qualified First Aider, electric peddle assistbikes, and helmets. All bikes are fitted with a bell and lights.

What’s not included in the fee?

Refreshments/meals en-route, wet weather gear, protective glasses, gloves and gratuities.

What’s the age range?

Our tours are suitable for anyone over 16 years old.

What should I wear and bring?

If it's sunny bring sunglasses or other eye protection. You are welcome to bring your own helmet and gloves. Take care to consider the weather forecast – on a hot day you will need sun- screen for any exposed area of skin, on cooler days bring layers (you can store items in a small backpack). Most comfortable footwear is fine. The bikes have comfortable saddles – of course you can wear padded cycling shorts if you have them.

Refreshments?

Our ride will stop at a local pub for a 30 min fuel stop.

Can I bring my dog or gerbil?

Electric bike tours New Forest do not allow dogs ( or other pets) to come on the rides.

Can I bring my own electric bike?

If you already own an electric bike that's suitable for off road trips, contact us and we'll supply you with a discount code for 25% off the price. We recommend that you bring a spare inner tube.

What if the weather is unsuitable for riding?

If the weather is unsuitable, the ride will be cancelled with 24 hours notice and a full re-fund will be given. We also reserve the right to amend or modify the ride in the event of severe weather or unforeseen circumstances as part of our dynamic risk management. Alternatively, guests may choose to transfer their booking to another ride, subject to availability.

What if I need to cancel?

Booking may be cancelled 24 hours before the activity is due to depart.

Booking may be changed to another scheduled ride up to 24 hours before the activity is due to depart.

No refund or alteration will be made to your booking after 24 hours before the activity is due to start.